Done-for-you WhatsApp & web chat setup · Small business

It's midnight.
Your shop just answered a customer.

An assistant we set up and support for you — answering pricing, order, and availability questions on WhatsApp and your own website, any hour, so you never lose a customer to a slow reply again.

Live on WhatsApp
Live on your website
yourbusiness.co.za
Your Business
online
×
Hi! Ask me about pricing, orders, or anything else.
Type a message…
Live on the web
Your Business
online
Hi! Ask me about pricing, orders, or anything else.
Do you deliver on weekends?
Yes — Saturdays until 2pm, R45 delivery fee.
Type a message…
Send
The cost of a slow reply

Every unanswered message is a customer deciding elsewhere.

Small businesses don't lose customers to bad products. They lose them to silence — a message sent while you were with another customer, asleep, or just heads-down making the thing they wanted to buy.

Without an assistant
Messages answered same-hourrarely
Overnight & weekend enquiriesmissed
Repeat FAQs typed out by handdaily
Owner's evenings interruptedoften
With an assistant
Average reply timeunder 10 sec
Overnight & weekend enquiriesanswered
Repeat FAQs typed out by handzero
Handoff to you for anything trickyalways
Getting started

Sign up in minutes. Live on web instantly — WhatsApp in a few days.

Web chat and the widget go live the moment you sign up. If your plan includes WhatsApp, the only wait is WhatsApp's own number verification, which runs in the background.

01 — Today

Sign up online

Fill in your own products, pricing, and policies and your assistant is ready to test immediately — no call needed, no setup fee.

02 — 1–3 business days

We connect your number

Your WhatsApp Business number gets connected — mostly WhatsApp's own verification process, not active work on your end. (On the web-only plan, there's no step 2 — you're already live.)

03 — Launch

Live, with a human backstop

Anything outside its depth — big orders, complaints, anything sensitive — gets handed straight to you.

What it can actually do

More than an FAQ bot.

A few of the things customers notice, out of everything it's built to handle.

📅

Takes bookings, not just messages

A customer asking to book a slot doesn't have to wait for you to reply. Your assistant collects the details and sends you a request to confirm — right there in the same chat, whether that's WhatsApp or your website.

🎯

Speaks your trade from day one

Whether you're a plumber or a dentist, your assistant already knows the terms your customers use and the questions they'll ask — on top of everything specific to your business.

📸

Shows, not just tells

Ask about a product and get a photo back, not just a text description — the same way you'd reply yourself.

See it working

Watch it answer, for a business that already uses it.

Below is a working assistant, already handling customer questions using one small business's own pricing and policies. Ask it something and see how it responds.

Try it with your own business

Fill in a few details from your business, and the assistant will answer using exactly what you typed — not a canned script.

Pricing

No setup fee. Just a simple monthly plan.

No lock-in contracts. Pick a plan and get started in minutes — no call needed first.

Questions

Before you ask

Will this replace me talking to customers? +
No. It handles the repetitive questions — pricing, hours, availability — so you only step in for the conversations that actually need you.
What happens if it doesn't know an answer? +
It says so, and hands the conversation to you rather than guessing. It's built to know its limits, not improvise.
Does it use my own WhatsApp number? +
Yes, through WhatsApp's official Business API — the same number your customers already message.
What's the difference between the two plans? +
ChatPilot for Web gets you web chat and the on-site widget. ChatPilot for Web and WhatsApp adds your own WhatsApp number on top — same assistant, answering on both. You can start on either and switch later.
Is my business data safe? +
Your business details are only used to train your assistant's answers — they're not shared with other businesses or used for anything else.

Ready to see what it could answer for your business?

A quick Whatsapp Chat — no pressure, no jargon, just your FAQs and a straight answer on whether this fits.

Message us on WhatsApp